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10520 Chapel Hill Rd,
# 1044,
Morrisville, NC, 27560
aviraAV provides professional audio and video equipment sales and consultation services. We work directly with customers to understand their needs and recommend appropriate solutions.
Product availability varies based on manufacturer stock and current inventory. Our sales team will provide accurate availability information and lead times for all items.
All prices are quoted in US dollars and are subject to change based on manufacturer pricing and market conditions. Final pricing will be confirmed with our sales team before purchase.
Orders are placed through direct communication with our sales team. We accept major credit cards, PayPal, and can arrange alternative payment terms for qualified business customers.
In-stock items typically ship within 1-2 business days. Special orders depend on manufacturer availability. Delivery timelines will be discussed during your consultation with our sales team.
All products come with manufacturer warranties. We'll provide warranty information specific to your purchase and assist with any warranty claims or service needs.
We accept returns within 30 days of delivery. Items with manufacturer defects receive full refunds including return shipping. Non-defective returns are subject to a 5-15% restocking fee and customer-paid return shipping.
aviraAV's liability is limited to the purchase price of the products sold. We are not liable for indirect, incidental, or consequential damages arising from product use or installation.
These terms are governed by the laws of the State of North Carolina. Any disputes will be resolved in the courts of Wake County, North Carolina.
We want you to be completely satisfied with your purchase. If you're not happy with an item, you may return it within 30 days of delivery for a refund or exchange.
If your item has a manufacturer defect, we'll make it right with a free return and full refund. Simply contact us and we'll take care of everything, including return shipping.
For returns due to preferences or change of mind, we're happy to help. A small restocking fee of 5-15% applies to cover our processing costs, and return shipping costs are the responsibility of the customer.
Items must be returned in their original condition, with all packaging, manuals, and accessories included. Products showing signs of use or damage may not be eligible for return.
Contact our friendly support team at sales@aviraav.com to initiate a return. We'll guide you through the process and provide instructions.
Once we receive and inspect the returned item, refunds will be processed to your original payment method within 5-14 business days.
Orders are typically processed within 1-2 business days. During peak seasons processing may take slightly longer.
In-stock items are generally delivered within one week. For special orders, delivery times vary depending on product availability and manufacturer lead times.
We offer standard and expedited shipping options. Contact our sales team to discuss shipping rates and delivery timelines for your specific order.
Our friendly and personable sales team will guide you through the entire process. Contact us to discuss your audio-visual needs and we'll help you find the perfect solution.
We accept major credit cards and PayPal. For large orders, contact our sales team to discuss alternative payment arrangements.
You can open the Contact Us modal or email us at sales@aviraav.com.
Reach out to us with any questions or comments and we will be happy to help you!
+1-919-426-1319
Fill out the contact form below or email us at sales@aviraav.com
We collect information you provide when you contact us for product inquiries, place orders, or request support. This may include your name, email address, phone number, shipping address, and payment information.
We use your information to process orders, provide product recommendations, communicate about your purchases, and offer customer support. We may also send occasional updates about new products or services that may interest you.
We implement appropriate security measures to protect your personal information. Payment information is processed through secure, encrypted payment gateways and is never stored on our systems.
We do not sell, trade, or rent your personal information to third parties. We may share information only with service providers necessary to fulfill orders (such as shipping carriers) or as required by law.
You have the right to access, correct, or delete your personal information at any time. Contact us at sales@aviraav.com with any privacy concerns or requests.
For questions about this privacy policy or how we handle your information, please contact us at sales@aviraav.com or call +1-919-426-1319.